PRIVACY POLICY
At Touchmark National Bank, we respect a customer's right to financial privacy and obligate ourselves to honor the trust you have placed in us. We recognize the financial information you have chosen to share is of a sensitive nature and your privacy should not be compromised. We are committed to treating your personal financial information responsibly and will adhere to all federal and state laws to protect your privacy.
Collection of Financial Information
Touchmark National Bank collects, retains, and uses information, about our customers, only where it is necessary to administer our business, provide superior customer service and offer opportunities we think will be of interest to you. Personal financial information is obtained only for specific business purposes and collected primarily from our customers, developed within our bank, and occasionally obtained from outside sources. We continually strive to ensure your financial information is accurate, current and complete and will respond to any requests, by you, to investigate and correct any inaccuracies in a timely manner.
Information to Third Parties
It is our policy not to reveal financial information concerning our customer's, or former customer's accounts, or personal data, to third parties. However, there are certain situations in which this occurs. Your information may be shared with a third party for the following reasons: 1) with the consent or at the direction of the consumer, 2) to protect the confidentiality or security of a Bank's records pertaining to the consumer, service, product, or transaction, 3) to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability, 4) for required institutional risk control or for resolving consumer disputes or inquiries, 5) to persons holding a legal or beneficial interest related to the consumer, 6) to persons acting in a fiduciary or representative capacity on behalf of the consumer, 7) to provide information to insurance rate advisory organizations, guaranty funds or agencies, agencies that are rating a Bank, persons that are assessing the Bank's compliance with industry standards, and the Bank's attorneys, accountants, and auditors, 8) to law enforcement agencies and regulators to the extent permitted or required by law, 9) to a consumer reporting agency in accordance with Fair Credit Reporting Act, 10) in connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit, 11) to comply with Federal, State, or local laws, rules and other applicable legal requirements, 12) to comply with a properly authorized civil, criminal, or regulatory investigation, or subpoena or summons, or 13) to respond to judicial process or government regulatory authorities having jurisdiction.
Employee Access to Customer Information
Your information is limited to employees who need to know that information to provide our customers with the finest customer service available. All employees are held responsible for the company's privacy principles and will be subject to disciplinary action for any misuse of customer information.
Security Standards
Touchmark National Bank recognizes and respects our customer's privacy expectations. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Should you have questions regarding your financial privacy, or discover we have incorrect information on you, or any of your accounts, please call us at (770)407-6700. We can also be reached through our website, www.touchmarknb.com, or by writing Touchmark National Bank, 3740 Davinci Court, Suite 150, Norcross GA 30092.
